# Lookup errors \[Investigating\]

**URL:** <https://community.worldradioleague.com/t/lookup-errors-investigating/29094>\
**Category:** Bug Reports\
**Created:** [March 17, 2025, 7:02pm UTC](https://community.worldradioleague.com/t/lookup-errors-investigating/29094 "2025-03-17T19:02:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AE5TX](https://sea1.discourse-cdn.com/flex019/user_avatar/community.worldradioleague.com/ae5tx/32/13601_2.png) [@AE5TX](https://community.worldradioleague.com/u/AE5TX)\
**Post date:** [March 17, 2025, 7:02pm UTC](https://community.worldradioleague.com/t/lookup-errors-investigating/29094/1 "2025-03-17T19:02:53Z")

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I have been having difficulties with some of the Canada lookups via WRL vs QRZ or other services. Here is one of the latest examples:

 ![image](https://us1.discourse-cdn.com/flex019/uploads/americanradioclub/original/2X/f/f26971424ca0a83920f64708fb8925ef447227f9.png)

vs

 ![image](https://us1.discourse-cdn.com/flex019/uploads/americanradioclub/original/2X/0/0f0c5f824674e1b482a9ed4ff6dc038111ac7f66.png)

Not quite the same for distance and location.

73  
Rodney  
KJ5FWC [E] [VE]  
Member # 890, Beta Tester

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**Author:** ![K4AZE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.worldradioleague.com/k4aze/32/36274_2.png) [@K4AZE](https://community.worldradioleague.com/u/K4AZE)\
**Post date:** [March 17, 2025, 7:53pm UTC](https://community.worldradioleague.com/t/lookup-errors-investigating/29094/2 "2025-03-17T19:53:51Z")

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@AE5TX

Thanks for letting us know! So if i’m following, it looks like the  
province is Burlington on QRZ and showing London on WRL as well as 1196.6 miles on QRZ vs 306.8 miles on WRL. Is there anything else i’m missing? I’ll reach out to the team and see what might be causing the discrepancy.

Thanks!  
73  
Brad  
K4AZE

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**Author:** ![N3UPS](https://sea1.discourse-cdn.com/flex019/user_avatar/community.worldradioleague.com/n3ups/32/11605_2.png) [@N3UPS](https://community.worldradioleague.com/u/N3UPS)\
**Post date:** [March 25, 2025, 12:54am UTC](https://community.worldradioleague.com/t/lookup-errors-investigating/29094/3 "2025-03-25T00:54:18Z")

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Also having issues with look up. …Logged V6WG but it shows no info or unavailable—-even with new QRZ link. I manually looked up the call on QRZ and info is available..

 ![IMG_1953](https://us1.discourse-cdn.com/flex019/uploads/americanradioclub/original/2X/e/e032370878c296c52f2be27c1c1a842fef7a8bec.jpeg)

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<div class="post-metadata">

**Author:** ![K4AZE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.worldradioleague.com/k4aze/32/36274_2.png) [@K4AZE](https://community.worldradioleague.com/u/K4AZE)\
**Post date:** [March 25, 2025, 10:59am UTC](https://community.worldradioleague.com/t/lookup-errors-investigating/29094/4 "2025-03-25T10:59:13Z")

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@N3UPS Good morning!

Unfortunately I’m not able to replicate this. If i attempt to log the contact V6WG as your user, the contacts name and information is pulled into the correct fields (even using the POTA template - see screenshots). I tried doing the same thing under my account and im getting the same results. I tried this on mobile and the web app. I’ll reach out to the team and see if we can maybe dig into this a little deeper.

 ![v6wg](https://us1.discourse-cdn.com/flex019/uploads/americanradioclub/original/2X/b/b5a58131b70f1f49eab5a289b0664f9b0bbb29a3.png)  
 ![v6wg-mobile](https://us1.discourse-cdn.com/flex019/uploads/americanradioclub/original/2X/3/33ef747cb0bdfb3a13e1135a5ff8010868df223f.jpeg)  
 ![v6wg-test](https://us1.discourse-cdn.com/flex019/uploads/americanradioclub/original/2X/5/5e7b79dcf3a73cfdc657f7ef2926a55d58831a6b.png)